Welcome to the APSU Information Technology Service Catalog. This site allows you to enter requests for IT services online. You can also find instructions for many technology related issues in our Knowledge Base. Click the appropriate link in the black bar above or in the box to the right and log in with your enterprise username and password when prompted.

Technology Help Desk Assistance
Walk-up:  University Center Info Desk   
Phone:  931-221-HELP (4357)
Email:  helpdesk@apsu.edu

Walk Up Assistance and Business Hours Phone Assistance

Monday through Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 4:30 PM
Saturday and Sunday None


After Business Hours Phone Assistance
Monday through Thursday 4:30 PM - 10:00 PM
Friday and Saturday None
Sunday  2:00 PM - 10:00 PM
 

OIT routinely performs maintenance of university technology resources to ensure that services are patched, upgraded, and secured. 

Two regular maintenance windows are set weekly: 

Wednesday 4 AM - 6 AM
Saturday - Sunday 9 PM - 9 AM


Note: maintenance on the residence hall network will be scheduled to start at 2 am on Sunday when possible.

While the maintenance windows are scheduled weekly, outages will be performed only as required and may or may not use the entire time allocated in the specified maintenance windows. 
During these two maintenance windows, university technology resources may be impacted.

Log Into Our Services Here:

Service Catalog

Knowledge Base

If you have questions or comments about the Service Catalog or Knowledge Base, please let us know at helpdesk@apsu.edu