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How do I reset my student OneStop/D2L/Web Self-Service/email password?

If you have already enrolled, view instructions on how to reset or change your password.

Enrolling in Password Manager:

  1. In any browser other than Google Chrome, go to http://pwmanage.apsu.edu/pm.
     
  2. Click Enroll.
    student password reset step 2
     
  3. Enter the first part of your APSU email address. Choose STUDENT as the Domain. Enter your current OneStop/D2L/Web Self-Service password. Click Next >.
    student password reset step 3
     
  4. Choose 4 security questions from the dropdown menu and input the appropriate answers. Click Next >.
    student password reset step 4 
  5. Enter an alternate email address that is different than your APSU email (in this example it is a Yahoo account). Click Next >.
    student password reset step 5
  6. If you need to reset your password, click Reset Password. Otherwise, click Home.
    student password reset step 6 

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Resetting your password:

  1. In any browser other than Google Chrome, go to http://pwmanage.apsu.edu/pm.
     
  2. Click Reset Password.

     
  3. Enter the first part of your APSU email address. Choose STUDENT for the Domain and click Next >.

     
  4. Answer 2 of your security questions and click Next >.
  5. A verification email will be sent to your alternate email address. It contains a unique link that you will need to click in order to reset your password.

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Changing your password:

  1. In any browser other than Google Chrome, go to http://pwmanage.apsu.edu/pm.
     
  2. Click Change Password.
     
     
  3. Enter the first part of your APSU email address and choose STUDENT as the Domain. Enter your current password, and what you would like your new password to be. The new password must be at least 8 characters long, must contain uppercase letters, lowercase letters, numbers, and symbols, and cannot contain any part of your username. Click Next >.

     
  4. If the system accepts your password as complex, it will confirm that it has been changed successfully. If you use a PC, your computer will prompt you to update your password shortly. Remember to also update your password on any mobile devices you use to receive your campus email.

 

Details

Article ID: 29447
Created
Mon 4/17/17 3:49 PM
Modified
Mon 6/19/17 8:48 AM

Files (1)

pdf

password_manager_student.pdf

6/19/2017 8:48:26 AM